Frequently asked question
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Warranty Policy
Below are some common questions about Product Warranty
Unitek
Unitek warrants its products against defects in material or workmanship for 24 months.
All items purchased will be replaced at Unitek's discretion with the same or similar product if found to be defective within 24 months of purchase. Please provide Order Number or receipt from authorized resellers. Customers will be responsible for shipping costs for non-defective units back. Warranties do not cover misuse, unauthorized modifications, external causes such as acts of nature or shipping hazards, operation outside of the intended use, or damage caused by accident, or abuse of the product. Neither does the warranty cover normal wear and tear, or damage to any non-Unitek product used in connection with the product.
All Brands
Manufacturer warrants the products against defects in material or workmanship for at least one year period. The product must have been handled and used as prescribed in the instructions accompanying this warranty. This warranty does not cover any damage due to accident, misuse, abuse, or negligence such as battery leaks.
Shipping & Delivery
How will my parcel be delivered?
The products will be delivered within 1-3 working days. Under special request, it will be delivered within 1 day
Do I pay for delivery?
It is free for purchase amount > $35 and it costs $1.6 for small order
Payments
Below are some of are common questions about Payments
What payment types can I use?
We receive payments by Credit card, Paypal, Paynow, or Bank transfer.